Shipping policy

Shipping Policy

Thank you for supporting Riverbend Naturals! Every order is carefully handmade, packed, and prepared with care.

Processing Time

● Orders are typically processed within 1–3 business days.

● During product launches, holidays, or sales, processing times may be slightly longer. If there is a significant delay, you’ll be notified.

Shipping

● Orders are shipped via the shipping method selected at checkout.

● Once your order has shipped, you’ll receive a tracking number by email.

● Shipping times are estimates provided by the carrier and are not guaranteed.

Shipping Address

Please double-check your shipping address before placing your order. Riverbend Naturals is not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.

Lost, Delayed, or Damaged Packages

Once a package has been handed over to the shipping carrier, delivery is outside of our control. If your package is delayed, lost, or arrives damaged, please contact the shipping carrier first. If you need assistance, we’re happy to help however we can.

Warm Weather Notice

Because our products are handcrafted, extremely hot temperatures may affect their texture during shipping. This does not impact their quality or effectiveness. If your product softens in transit, allow it to return to room temperature before use.